Please prepare your orders in advance.
When you call please provide the following information:
• Orders are shipped UPS Ground unless otherwise specified.
• UPS freight charges are the responsibility of the customer and will be added to all orders.
• UPS freight collect is available we must have your UPS shipper number.
• Any quote of freight charges by a sales person is an estimate only and may vary
at time of delivery.
• Shortages, lost or damaged goods must be reported within 7 days of receipt.
• No returns will be accepted without a (RMA) Return Material Authorization number from Mr. Nozzle Inc.
• Any returned non-defective parts will be subject to a 25% restocking fee.
• Any defective parts will be exchanged once returned and inspected, please notify us and we will issue a call tag.
• No used parts will be credited.
If you are needing more information on placing an order, shipping, terms,or have any other question about any Mr. Nozzle products.
Please visit our faqs page, company page.
If you still need more help visit our contact us page or give us a call. we are more then welcome to your requests.
• Net 30 available with approved credit application.
• To avoid UPS’s COD charge, pay by using credit card (Visa or Master Card)
or prepay with check.
•Order will be held until your check arrives to our office.
For more information on credit orders, please contact us.
• Minimum of $50 per order
• We will not sell direct to Car Washes.
• Special orders such as custom colors on nozzles or hose must be prepaid by credit card or check and is not returnable.
• Shipments may be placed on hold for any past due invoices.
• Prices subject to change at anytime.
• Office hours:
8:00am to 4:00pm
Monday through Friday
• We are closed New Years Day, Independence Day, Memorial Day, Labor Day, Thanksgiving Day, day after Thanksgiving, and approximately the last 10 days of the year.